Task-dependent algorithm aversion

Algorithms trusted less for subjective than objective tasks; raising perceived objectivity and affective humanlikeness increases reliance; four online lab studies (over 1,400 participants) and two online field studies (over 56,000).

Written from the abstract read 2026-10-13.

What our sources record

Reproduced as it was written when this source was checked, figures and all.

doi:10.1177/0022243719851788. Abstract read (SAGE page, paraphrased there) and Boston University summary page read: algorithms trusted less for subjective than objective tasks; raising perceived objectivity and affective humanlikeness increases reliance; four online lab studies (over 1,400 participants) and two online field studies (over 56,000).