Algorithm aversion: people erroneously avoid algorithms after seeing them err
Five studies; participants who saw the algorithm perform were less confident in it and less likely to choose it over an inferior human forecaster, even after seeing it outperform the human.
Five studies; participants who saw the algorithm perform were less confident in it and less likely to choose it over an inferior human forecaster, even after seeing it outperform the human.
Written from the abstract read 2026-10-13.
What our sources record
Reproduced as it was written when this source was checked, figures and all.
doi:10.1037/xge0000033. Abstract read (authors' PDF, Wharton): five studies; participants who saw the algorithm perform were less confident in it and less likely to choose it over an inferior human forecaster, even after seeing it outperform the human.