Psycho-Logic

Sutherland's term for the evolved, context-driven way people actually decide, as against formal logic.
What it is
Rory Sutherland's term, in Alchemy, for the way people actually decide, shaped by context, signals and feeling, as distinct from the formal logic of economics. He uses it to argue that problems of perception can often be solved more cheaply than problems of engineering.
In effect
In the article on emotional marketing, it frames why a feeling about a brand can carry more weight than a list of features.
What it does not say
It is a framework and a provocation, not a tested effect. It does not predict which appeal will work in a given case.
Sources
- Sutherland, R. Alchemy.