Tempo and Mode Interaction

Tempo and Mode Interaction

Reviewed by Faisal Zaidi

The finding that the effect of music tempo on sales can depend on whether the music is in a major or a minor key.

What it is

In a 2012 field experiment across three Swiss department stores over twelve trading days, slow tempo raised sales only for music in a minor key: sales were 12 per cent greater under slow minor-key music than under fast minor-key music, and tempo made little difference for major-key music. The authors did not measure time spent in the store and suggest it as a mechanism to test. It is drawn from work by Klemens Knoferle and colleagues (2012).

In effect

A store that plays slow songs in a minor key and slow songs in a major key on different hours, and compares hourly takings, is running the comparison the department store experiment used.

What it does not say

It comes from one field experiment across three stores over twelve trading days. It does not say that slow minor-key music raises sales in every shop, and tempo made little difference for major-key music.


Sources

  1. Knoferle, K. M., Spangenberg, E. R., Herrmann, A., & Landwehr, J. R. (2012). It is all in the mix: The interactive effect of music tempo and mode on in-store sales. Marketing Letters, 23(1), 325-337.