Michael McCall

Michael McCall

Michael McCall is a researcher and co-author of the 2000 meta-analysis of research on the service-tipping relationship in The Journal of Socio-Economics.

Who they are

Michael McCall is a researcher and co-author of the 2000 meta-analysis of research on the service-tipping relationship in The Journal of Socio-Economics. On this site the name is tied to Service-Tipping Relationship.

Key papers

Lynn, M., & McCall, M. (2000). Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship. The Journal of Socio-Economics, 29(2), 203-214.

Key ideas

Service-Tipping Relationship: The statistical link between how customers rate service and how much they tip.

Sources

  1. Lynn, M., & McCall, M. (2000). Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship. The Journal of Socio-Economics, 29(2), 203-214.