The Interplay of Beauty, Goodness, and Usability in Interactive Products
Hassenzahl, sole author. Two studies compared four skins for a music player, measuring perceived usability, hedonic attributes, goodness and beauty. Goodness depended on both perceived usability and hedonic attributes, and perceived usability became a strong determinant of goodness after use. Beauty depended largely on identification, what a product says about its owner to others, and beauty stayed stable with experience while perceived usability moved. The abstract gives no sample sizes.
Hassenzahl, sole author. Two studies compared four skins for a music player, measuring perceived usability, hedonic attributes, goodness and beauty. Goodness depended on both perceived usability and hedonic attributes, and perceived usability became a strong determinant of goodness after use. Beauty depended largely on identification, what a product says about its owner to others, and beauty stayed stable with experience while perceived usability moved. The abstract gives no sample sizes.
Written from the abstract read 2026-10-18.
What our sources record
Recorded when this source was checked, figures included, with page references and quotation marks removed.
Human-Computer Interaction, 19(4), 319-349. doi:10.1207/s15327051hci1904_2.