unexplained

What our sources record

Reproduced as it was written when this source was checked, figures and all.

waits feeling longer than explained ones, unfair waits feeling longer, tolerance rising with the value of the service, and solo waits feeling longer. THE PROPOSITION THIS ARTICLE NEEDS MOST CUTS AGAINST THE SHOW-THE-WORK CASE: under unexplained waits he notes that fast-food chains instruct serving personnel to take rest breaks out of sight of waiting customers, because 'the sight of serving personnel not actually serving customers is "unexplained"'.