The cost of interrupted work: more speed and stress

Mark (2008) ยท Read the paper

Gloria Mark, Gudith and Klocke report an experiment in which interrupted work was often completed faster, at the price of more stress, frustration, workload and time pressure. The study was not designed to measure attention residue, so reading its results as evidence about residue is an inference.

Gloria Mark, Gudith and Klocke report an experiment in which interrupted work was often completed faster, at the price of more stress, frustration, workload and time pressure. The study was not designed to measure attention residue, so reading its results as evidence about residue is an inference.

Written from the the account in this site's article Why Attention Residue Lingers at Work; the paper was not re-read for this page.

What our sources record

Recorded when this source was checked, figures included, with page references and quotation marks removed.

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '08), 107-110. doi:10.1145/1357054.1357072.