Articles (page 4)

  • A Label Moved the Hormone, Not Hunger

    A famous milkshake study found a label changed a hunger hormone but not hunger. A 2022 test found the reverse. What labels can and cannot do.

  • Why Ten Quiet Minutes Feel So Long

    Most people find a few quiet minutes alone with their thoughts harder than they expect. The famous shock result says less than the headlines claimed.

  • Which Kind of Scarcity Works on You

    Limited runs, selling-fast labels, countdowns and last-room warnings are four different tools aimed at different motives. Knowing which one is aimed at you is the defence.

  • When Expecting Side Effects Causes Them

    In a trial of people who had quit statins, 90 per cent of the extra symptoms they felt on the drug also appeared on a dummy tablet. What the nocebo effect means.

  • Brand Loyalty Is Mostly Brand Size

    Brand loyalty feels like a relationship, but decades of buying data show it mostly follows brand size: big brands have far more buyers, each only slightly more loyal.

  • What Technology Does to Who We Are

    Timandra Harkness says personalising technology fills a gap in who we are. Christine Rosen says mediated life costs us real experience. Both can be right.

  • Why Your Best Customers Don't Stay Best

    The heaviest fifth of buyers supply far less than 80 per cent of sales, and many of them are not heavy buyers a year later. Plan for the drift.

  • When Uncertain Discounts Work

    Write a sure discount in cash and a spin-the-wheel offer can lose its advantage, because uncertain discounts win mainly when the certain alternative looks small.

  • Public Charity and Who Is Watching

    Public charity comes with an audience. A widely read book and the experiments it relies on suggest the audience changes what people do, though less certainly than either would like.